ISMS Incident Management Training
Audience: All Employees, Team Leads, Group Leads, Delivery Managers
Duration: 45–60 minutes
Level: Awareness + Operational
Objective: Ensure all personnel can detect, report, escalate, and coordinate response to information security incidents in accordance with ISO/IEC 27001:2022 and the company procedure ISM-INC-PRO-001-Information Security Incident Management_v1.2.pdf
Responsible | Trinh Tran |
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Last Update | 08/10/2025 |
Completion Time | 40 minutes |
Members | 1 |
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SECTION 1 - Introduction to Incident Management2Lessons · 10 min
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Lesson 1: What Is an Information Security IncidentNew
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Lesson 2: Why Incident Management Is ImportantNew
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SECTION 2 - Roles and Responsibilities2Lessons · 10 min
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Lesson 1: Employee ResponsibilitiesNew
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Lesson 2: Team Lead & Group Lead ResponsibilitiesNew
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SECTION 3 - The 7-Step Incident Management Process1Lessons · 5 min
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Lesson 1: Overview of StepsNew
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SECTION 4 - Communication & Escalation Matrix2Lessons · 10 min
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Lesson 1: Internal Escalation FlowNew
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Lesson 2: External Communication FlowNew
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SECTION 5 – Quiz1Lessons · 5 min
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ISMS Incident Management TrainingNew
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